Privacy Policy

This Policy governs what data the OneGate VPN service processes and how it is protected.

1. General provisions

1.1. This Policy defines how information that the User provides when using the OneGate VPN service (the “Service”) is processed and protected.

1.2. By using the Service, the User confirms their agreement with this Policy. If the User does not agree, they must stop using the Service.

2. What data we collect

2.1. The Service may process: the email address provided when placing an order; the order number and its contents; technical information (IP address, device and browser type); the history of interactions with the Service.

2.2. The Service does not request passport data, document scans, photographs, or any personal information beyond the minimum necessary to provide the service.

2.3. The Service does not receive or store bank card details — payment is processed on the side of the payment provider.

3. How we use the data

3.1. Data is used solely to: provide the service and grant access; communicate with the User and provide support; process payments; improve the Service.

4. Sharing with third parties

4.1. We do not share data with third parties, except where: it is required by law; it is necessary to fulfil our obligations to the User (in particular, when working with payment providers); the User has given their consent.

5. Storage and protection

5.1. Data is stored for the period necessary to provide the service and to comply with legal requirements.

5.2. We take reasonable protection measures but do not guarantee absolute security of information transmitted over the internet.

6. Changes

6.1. We may update this Policy. The current version is published on the website; continued use of the Service constitutes acceptance of the new version.

For data processing enquiries: [email protected].